Last Updated: December 1, 2023
Privacy Policy
BestDocSolution is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
1.1 Personal Information
We collect information that identifies you:
| Data Type | Purpose | Legal Basis |
|---|
| Name & Contact Info | Account creation, communication | Contractual necessity |
| Payment Information | Subscription processing, revenue share | Contractual necessity |
| Content Metadata | Platform functionality, storage management | Legitimate interest |
| Usage Analytics | Abuse prevention, service improvement | Legitimate interest |
1.2 Storage and Usage Monitoring
To prevent platform abuse and ensure sustainability, we monitor:
- Storage usage patterns and costs
- Upload frequency and file types
- Content access and engagement metrics
- Subscription and revenue patterns
- API usage and access patterns
2. How We Use Your Information
For Publishers
- Process payments and revenue share
- Provide analytics and insights
- Content distribution and protection
- Storage cost management
- Founding publisher program administration
For Subscribers
- Provide access to subscribed content
- Send notifications and updates
- Personalize user experience
- Process subscription payments
For Platform Protection
- Prevent storage abuse
- Detect fraudulent activity
- Ensure service sustainability
- Maintain platform performance
- Enforce pricing tier compliance
3. Data Sharing
We do not sell your personal data. We may share information with:
- Payment Processors: For subscription billing and revenue distribution
- Publishers: Aggregated subscriber analytics (no personal data)
- Legal Authorities: When required by law or to prevent platform abuse
- Service Providers: For platform operation and storage management
4. Data Security
We implement security measures including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure infrastructure hosting
- Storage cost monitoring and optimization
5. Content Protection
Our streaming-only model protects publisher content:
- No download functionality to prevent piracy
- Digital rights management
- Session-based access control
- Anti-piracy monitoring
- Storage optimization to control costs
6. Storage Cost Management
6.1 Cost Control Measures
To maintain sustainable revenue share models, we implement:
- Tiered storage limits based on subscriber count
- Automatic archiving of inactive content
- File type and size restrictions
- Regular storage usage reviews
- Cost-based account limitations
6.2 Abuse Prevention
We monitor for storage abuse patterns:
- High storage usage with low subscriber engagement
- Uploads of non-publication file types
- Bulk uploads without corresponding subscriber activity
- Storage patterns inconsistent with publishing activity
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
- Receive explanation of storage limitations
8. Data Retention
We retain data only as long as necessary:
- Account data: While account is active and compliant
- Payment records: 7 years for legal compliance
- Usage analytics: 3 years for service improvement and abuse prevention
- Inactive content: Archived after 90 days of no access
9. International Transfers
Data may be processed internationally with appropriate safeguards in place, prioritizing cost-effective storage solutions.
10. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect data from children.
11. Changes to Privacy Policy
We will notify users of significant changes to this policy, particularly those affecting storage limits or usage monitoring.
