BESTLOG S.A.R.L-S ("we", "our", "us") operates the BestDocSolution.com service (the "Service"). This policy explains how we collect, use, disclose, and protect your information.

1. Information Collection

We may collect:

• Personal information: Name, email, professional contact details during registration
• Document data: Files you store in our system
• Technical data: IP address, browser type, usage history
• Cookies: For service operation and analytics

2. Data Usage

We use your data to:

• Provide and maintain the Service
• Improve our features
• Communicate with you (support, updates)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your data. We may share information with:

• Service providers: Hosts, payment services (under confidentiality agreement)
• Legal authorities: When required by Luxembourg or European law
• Business successors: In case of merger or acquisition

4. Data Protection

We implement:

• AES-256 encryption for stored documents
• SSL/TLS protocols for transfers
• Strict access controls
• Regular security audits

5. Data Retention

We retain your data:

• For the duration of your active account
• 30 days after account deletion (recovery possible)
• Longer if required by law

6. Your Rights (GDPR)

In accordance with European regulations, you can:

• Access your personal data
• Request correction
• Request deletion
• Object to processing
• Request data portability

7. Cookies and Trackers

We use:

• Essential cookies: For service operation
• Analytical cookies: Google Analytics (anonymized)
• Preference cookies: Remembering settings

You can manage cookies through your browser settings.

8. International Transfers

Your data is primarily hosted in Luxembourg. Any transfer outside the EU will comply with the European Commission's standard contractual clauses.

9. Contact Us

To exercise your rights or for any questions:

Data Protection Officer:

Email: privacy@bestdocsolution.com

Postal address:

BESTLOG S.A.R.L-S 30 rue des mines, L-4631 Oberkorn, Luxembourg

10. Changes to this Policy

We may update this policy. Significant changes will be notified by email or via the Service.